DNS records tell the internet where your domain's website, email and other services are. If we host your domain's DNS, you can view and change its records in the Control Panel under DNS records: in the panel of your hosting service, or on the page of a domain you registered with us (Control Panel, Domains, Open).
DNS records lists the domains of your service whose DNS we host. A domain whose DNS is elsewhere (at your registrar, for example) is listed with an explanation: its records are changed there.
The records you can manage
| Type | Used for | Example name | Example value |
|---|---|---|---|
| A | an IPv4 address for a name | shop |
192.0.2.10 |
| AAAA | an IPv6 address for a name | shop |
2001:db8::10 |
| CNAME | another name for a name | www |
yourdomain.com |
| MX | the mail servers for a domain | @ |
10 maplegrovepartners.com (priority, server) |
| TXT | text: SPF, DKIM, DMARC, verification codes | @ |
v=spf1 ... |
| SRV | services such as calendars or phone systems | _sip._tcp |
10 5 5060 sip.example.com |
| CAA | which certificate authorities may issue certificates | @ |
0 issue letsencrypt.org |
Name is the part before your domain: @ is the domain itself, www means www.yourdomain.com. Other types, such
as NS, are shown but changed only by our staff.
Adding, changing and deleting
- Add a record: choose the type, enter the name and value (the fields depend on the type), choose a TTL, Add.
- Edit changes a record's name, value or TTL; to change its type, delete it and add a new one.
- Delete removes it after you confirm.
Changes are live on our name servers within a minute. Elsewhere they can take as long as the record's previous TTL (time to live) to be noticed: lower the TTL a day before a planned change if you want it to spread faster.
Rules that protect your domain
- The address of the domain itself (the A record for
@) is set by us and locked: it is part of the automatic failover between our data centres. See Why the address of your domain itself is locked. - Records marked Failover are watched by that failover too; the panel asks you to confirm before changing them.
- A CNAME must be the only record of its name, and
@cannot be a CNAME. The panel tells you when a change would break this.
Tip
To point a name at your website on our servers, add a CNAME to your domain rather than an A record with our IP address: a CNAME follows the failover automatically, an A record you type yourself does not.